Spa by JW at JW Marriott Marco Island

For our anniversary we did a couples massage and it was fantastic!! The staff was very polite and attentive. I will definitely add this location to visit again.

I cannot think of a better way to spend the day, this spa was impeccable in nearly every way. We were greeted and shown around the spa and offered water upon entry. The men & women are totally separated, except for the sort of relaxation area setup outside the two locker rooms, which is open below to the front desk area. The locker rooms are kept neat & tidy, and offer steam room, sauna, showers, hot tub & cold plunge (42 degrees 🥶). There’s enough to do here for probably 45 minutes - 1 hour. We were unable to use the outdoor area as it was a windy, rainy day. We will be back for that, however! My wife and I got the facial treatments, and both very much enjoyed them. This couple with the amenities of the spa, really makes it a great place to enjoy at least a few hours. Had we been able to

My husband and I came to the JW Marriott to celebrate a baby moon. I made reservations for the spa for each of us to receive a massage while we were there for the weekend. This was our very first time at a JW Marriott and my first massage while pregnant at 9 months pregnant. I’ve had massages many times prior to this weekend, so I expected a high quality for the name and price we were paying. My husband received paperwork to fill out two days before our arrival and I received paperwork two hours before my massage. Upon arriving to the spa to check in, the woman at the front desk was very dismissive and did not make us feel very welcome. We were directed to walk upstairs to access the locker room area where there was a gentleman outside of the men’s locker room waiting for my husband‘s ar

I could not have had a better day, I started off having my facial with Madelyn, which was the best facial I’ve ever had! Then I made my way to the pool and had the best panini with friendly service. After a full day at the spa pool I made my way to the thermal spa. Overall it was such a great experience, I’m a local so I will definitely be back, the only suggestion is adding face sunscreen in the bathrooms near the pool/fitness center.

I came to stay at the JW Marriott at Marco island for three days and went to use the Day spa. I was turned down and had to go to the front desk for clarification on membership status. It was such an exhausting experience just to use the day spa. On the second day at 9:30 am I tried to enjoy the day spa again however they turned me down because they were booked with massages and I couldn’t use the Day spa, which was very disappointing, because I was just looking to use the day spa and not hands on service. The the only thing I wanted to enjoy. Was truly the sauna in the Day spa. What a disappointment. I would not recommend to anybody. They offer spa services, but are not willing to give it -10 out of 10.