Soft Shell

I went in looking for a certain scent, which they had! The staff were very kind and patient. They went out of their way to make sure I found what I was looking for. Unique and friendly local businesses like these are important in the Petaluma community and is what makes it so special. Please give them your money.

I come here occasionally for massages and lately I’ve been coming every few weeks. I started calling Michelle “the good habit I just don’t want to break.” I highly recommend the massages here; I have a friend who will only buy her makeup products here due to the quality of ingredients. And it’s the only place I buy my botanicals.

I had one great eyebrow wax here--truly phenomenal. The woman was kind and overly attentive. It was a great experience. She made me feel and look great. I came back and had a new person. This other person was so-so. She never asked me any questions about how I wanted my eyebrows shaped and left feeling demoralized because they looked so bad and there was not a way to fix them. I think this place is okay if you are picky about who you get. There is definitely a difference in quality between estheticians. I'm probably not going to go back.

I booked a 1 1/2 hr combo Swedish/deep tissue with a gift certificate for my birthday. My masseuse was Kelsey. I can easily say it was the best message I've ever had. I have a pretty tense neck + shoulders, and Kelsey seemed to know exactly where all the sore spots were. Might have been drooling a bit by the end of the appointment. Will definitely be coming back in the future :)

Joanna is amazing. She puts the therapist in massage therapist. Probably the best massage I've ever had. Will definitely be back. She focused on the problem area I mentioned (my neck/shoulder) just enough without neglecting or rushing through the rest of my body. Pressure level was perfect- strong enough to work on the knots without being too intense. She checked in enough to make sure I was comfortable without being too chatty.