Sister Sister African Hair Braiding

I recently visited this African braid shop and unfortunately the customer service was very disappointing. From the moment I walked in, I felt unwelcome. The staff looked at me strangely, and no one greeted me or asked how they could help. It immediately created an uncomfortable atmosphere. What made it worse was watching the employees negotiate and argue among themselves about whose turn it was to do my hair. As a customer, that is not something I should be witnessing. It felt unorganized and unprofessional. Instead of feeling valued, I felt like an inconvenience. No one seemed eager to work, and the overall energy was tense and uninviting. Good customer service is just as important as good braiding skills. I hope management takes steps to improve the professionalism and customer experi

I want to start by saying that the ladies I encountered at the salon were all very nice and professional. I showed them a picture of the style I wanted, specifically requesting small, waist-length knotless braids. Before leaving, I briefly glanced at the front of my hair and thought the braids looked a bit big to be “small”, but since the work was complete, I decided to pay for the service and take a closer look when I got home. Once I examined my braids more closely, I was extremely disappointed with the overall quality. The final result did not meet my expectations. The parts in my hair are uneven and inconsistent throughout. For $300.00, I was hoping for a much better outcome.

I went to just get the top half of my hair braided on Nov 7 for my trip. Why the next morning a braid came out and then while on my trip another one came out. If they could not do it then that’s all they should’ve said. Every week since then I have been losing braids. The kicker is that they charged $240 for them when they didn’t even do a full head. Scammers and I will never go back. Oh and they were in there arguing in front of their customers, bad business

My experience is always fabulous, Ms. Cynthia is the best stylist ❤️

NEVER GOING HERE AGAIN BC WHY ARE YOU CHARGING $220 FOR KIDS BRAIDS AND THEN DONT EVEN PROVIDE THE HAIR !! ON TOP OF THAT AN EXTRA $20 TO ADD CURLY HAIR…. THEN THEY ARE RUDE AND SLOW LIKE THEY LACK COMPREHENSION.. ONE MINUTE YOU CALL AND THEY GIVE YOU A PRICE BUT WHEN YOU WALK IN EXPECT IT TO BE ABOUT $60 MORE… YOU ASK A PRICE OR QUESTION IT.. THEY ALL YELL !!