Silicon Valley Aesthetics

Title: Front Desk Failure – No Communication – Unauthorized Voucher Use The front desk at Silicon Valley Aesthetics is disorganized and unreliable. They sent multiple conflicting appointment times within minutes (10:30 → 10:00 → 10:30). They did not answer the phone. They did not send any text confirmations. When I arrived after driving over 1.5 hours, the front desk stated: “Our system is not working. If you have T-Mobile, you don’t get messages or calls.” This is not acceptable for any medical spa. The service was not provided. The provider was unavailable. There was zero communication. One of my vouchers was marked as ‘used’ without any service. This front desk shows: • no operational standards • no communication • no accountability • unauthorized voucher handling • complete disreg

“I started coming here a few years ago and have always had great service. The staff is incredibly friendly and personable, which makes every visit enjoyable. They also run great specials, so be sure to follow them on Instagram to stay updated. I highly recommend coming here.”

Extremely unprofessional staff at Silicon Valley Aesthetics. At my wife’s first laser appointment, the nurse mocked her for being in pain. At the second, the nurse reacted dramatically when she mentioned being near the end of her period and told her it would “hurt way more” instead of offering reassurance. No compassion, no professionalism — just careless and dismissive treatment. We will never return, and I would not recommend this clinic to anyone.

I have found an injector as good if not better than I was back in the early beginnings of the aesthetic world. Eva was incredibly knowledgeable and easily explained her thoughts and ideas of what and where to inject my face for optimal benefit. I felt comfortable with her immediately and I am beyond excited with my results. Thank you so very much. I am gratefully loving the face which looks back at me from the mirror again today. 🙏❤️✨

I have been going to Silicon Valley Aesthetics for a few years now to get my lips done and I can say that Luba has never disappointed. She is so caring and gentle and lets me know exactly what her goal is for my lips. Along with that, the office manager Becky is always so welcoming! They're truly the best and I can't wait to go back for a touch up!