Serenity Nails & Beauty Lounge

I actually enjoyed my time here. The staff was friendly. The establishment was clean and very nicely decorated. It’s best to make an appointment because you may have a bit of a wait. The prices is very reasonable which I loved. I noticed when getting my full set acrylic nail done that they don’t have any of the nail filing machines you would typically see in nail salons. At first I was worried but then I realized that it was actually a good thing because my tech (Olga, who was amazing) really took her time and made sure I was satisfied before moving on. Same with my pedicure she was great! My only issue would be that there were no towels or paper towels to dry my hands when I was washing my hands and it would have been nice to have some kind of refreshments. Overall, It’s such a beautiful

Not impressed. I only went here because I had a Groupon and I thought I would check them out. I got the spa pedicure. Photos looked like this spa was somewhat upscale. That is inaccurate. Just because they have throne seats does not mean you will feel like a queen. They have white buckets with plastic bags for your feet. Not exactly elegant. The spa pedicure is supposed to be worth $60. No way! I usually go to Goshen Nails and pay $45 for a far better pedicure experience. The "55 minute" spa pedicure was 35-40 minutes and not the pampering I would receive at Goshen Nails. When she drained the bucket, it goes into some piping system they have behind the chairs. It is noisy and once the bucket drained it smells like raw sewage. Gross!!! After she was finished my toes did not look all that gr

Absolute worst experience I ever had. I was midway thru my appointment and I left because she had just done a horrendous job. They did not speak English and only spoke Spanish. She had no idea what I was asking for and I had to leave to go get my nails fixed. I just am beside myself. I paid the 12$ to get the acrylic taken off my nails and left.

I went to do my lashes were and the customer experience was horrible. Ingrid did not accept my group on and insisted it was for first time customers only even though she could've made an exception because I didn't know. Had she made an exception, I would've become a customer and paid full price, but she now lost a customer. Kindness and consideration are everything, especially when you are building a clientele.

For my birthday my husband treated me to a surprise shellac manicure with a spa pedicure here with a discount for about $50 from Groupon. I will say the ladies here all seemed lovely and pleasant I was seen quickly. And my manicurist was sweet and tentative. Although the atmosphere was nice enough I did not like the furniture the white leather chairs were dingy and the grey pillows looked and felt beat up and rough this place will definitely benefit from a revamp of some kind. I’m not sure how long a spa pedicure was supposed to be or what is the difference between that and a regular pedicure but it was pretty quick like 20-30 minutes that’s how long regular pedicures are but I guess it was more about the experience, and now that I’m home one of my toes hurts a bit I think from my nail tec