SEPHORA

Many people take the time to complain, but not often enough, give accolades. I want to thank Shari for my visit today. I stopped in a few days ago and bought a foundation that I “thought” was a for me. I decided I didn’t like it and went back to try another. Shari was helping a customer my exact complexion and we (the other lady and I) ended up getting many of the same products. Shari was patient, answered both of our questions at the same time, gave us tips and tricks for application and ensured our satisfaction. We had a small make up party lol - I will now look for her every time I visit. She’s knowledgeable and kind and it was the 1st time, in a long time, I walked out of a store with a visible pep in my step and smile on my face. I hope you all keep her. It was the first time I felt T

What's up with this Sephora and why are all the employees SOOOO RUDE. I have never seen anything like it and I have lived in 7 states. Why is it only this location? There is not stock on the shelves and no one can be arsed to help you find anything. Instead they just watch you and walk off when you walk toward them with questions. Seriously Sephora corporate, there are enough bad reviews on here for you guys to at least address the attitude problems and lack of customer service. The Sephora shoppers shouldn't have to spend MORE time out of our day to CALL you or EMAIL you when you could just see how low the ratings on here are and listen to the customer feedback.

Literally no idea why this store is even open. They never have anything in stock and the people that work there will literally do anything BUT help you find something when you clearly need help. I’ve been trying to shop at this Sephora because it’s close to my house but it’s been bad and getting worse for like a year.

My favorite location! Not because of the size or what they carry, but because the staff is AWESOME. This staff is SO diverse & I'm talking in their experience & knowledge. They know where their strengths are & are well rounded all the way to close! They immediately who to ask to help me, not because I need a color match, but because I have a difficult skin tone.. they will bring me to someone who KNOWS this nuance & they're RECEPTIVE, instead of annoyed! Blush all looks more pink on me, so they bring me to their color theory expert! They don't mind asking someone about the formula if they don't know.. they're an actual genuine team & work with you as a peer. They're so special 💖 I truly feel excited about makeup again. They give advice when I feel like things clash in my makeup, tell me

Genuinely so upset with my experience here today I work in retail so I can understand that stuff happens but they didn’t strive to fix the situation and I lost $15 and didn’t even get to spend it on anything I wanted. I went in today and tried to purchase a summers Friday lip balm and went up to the register and tried to use my sephora gift card. Something happened with the register and it froze while I was trying to pay and I owed 10 dollars let’s do the math here 25-15=10. He calls his rep over and she just was like oh noooo and then calls a manager over and the whole time there talking about what perfume the rep is wearing like girl r we fr rn. THEN they start talking about what other size shirt an employee wears at this point I’m already extremely annoyed cause I’ve been in this damn s