SEPHORA

I’ve visited this Sephora store five times recently, and every single time the experience has been disappointing. The perfume shelves are nearly empty, there are no testers available, and it’s impossible to properly try anything. This isn’t a one-time issue — it’s a consistent problem specific to this location. On top of that, the staff are often rude and make you feel like you’re bothering them just by asking questions. As a regular customer who spends money here frequently, I find this completely unacceptable. Sephora positions itself as a premium store, but the service and in-store experience do not reflect that at all. I sincerely hope management takes notice and addresses these issues.

This store & management is a mess. Went in and spent a lot of money and came home to realize they messed up my entire order. My products were wrong and I was overcharged. They put my items aside to pay for at the register and when I went I pay for them, everything was gone and I had to go find everything again. I called thinking management would be helpful but spoke to Anthony the manager who was totally inflexible and wasn't able to provide any solutions or work around. He was totally apathetic and couldn’t care less to try to help me and now my family has the wrong Christmas gifts. 😭

It's a lovely Sephora outlet it's smaller than the one I normally go to but it was fun to go and shop around and see what they had

My wife wanted to stop by this Sephora location after we finish eating brunch at a place in the same plaza. I found parking just fine in the plaza but if you come after lunch time then it might be more difficult because of the Trader Joe's. When we walked inside the store, we were greeted by the worker. Just be aware that there only 1 entrance and you'll have to walk to where Ventura is because there no entrance from the parking lot. The store is a decent size but is organized. I went to look at the cologne area while my wife was shopping. I tried smelling some of the cologne options but didn't like any of the ones I sprayed. My wife found some stuff that she liked and a worker was very helpful with her. This store does take Apple Pay as a payment and when we were there, it did take a whil

Nice service and the had the birthday gift that has been out of stock at other Sephoras (Dior perfume set). Staff was friendly and it’s a stand alone brick and mortar.