SEPHORA

Explore Maryland - SEPHORA 10240 Mill Run Cir Suite 100, Owings Mills, MD 21117 We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. From the very beginning, our founder believed that Sephora could not only disrupt beauty retail, but that it would have a positive impact on the world. Serving our customers has been our passion since the beginning. Our joy comes from delivering a curated, innovative and personnalized Prestige beauty experience, giving people the freedom to explore their beauty.

I almost fainted as I was checking out and the staff & customers immediately came to aid. They were very nice and helpful. Brought out a chair, water and snacks for me and waited until i felt better before I left the store. Thank you so much🫂

This location is always well stocked, neat & clean. I get my Ordinary Hyaluronic Acid from here, it’s always in stock here but I can rarely catch getting the large size, must be a fan favorite. Never any issues here, a LOT of variety per usual at Sephora and they always have cool giveaways when purchasing certain products.

Everyone in this Sephora is great. I particularly like the advice and friendly attitude of Diem. She always offers to help and has helped me find the most amazing products. She is so knowledgeable and welcoming every time I see her. I always love visiting this Sephora. 😃

At Sephora mill station, the purpose of BOPIS is totally defeated. Only a manager can retrieve BOPIS orders. I waited over 20 minutes for the manager after the associate called her. In the time I waited I easily could have shopped for my items and checked out myself. Sephora, people use BOPIS when there is an urgency. If you insist on making customers wait for a manager to make her way out of the office (while there are several available associates on the floor) then you need to make BOPIS the manager’s top priority. Please train your managers asap! Why should a customer ever be waiting in an aisle for 20+ minutes for what is supposed to be a FASTER way of shopping?