SEPHORA

I got dragged to Sephora by my sister, but honestly, the AC in there was amazing--especially in this extreme heat! So for that alone, I'm giving it 5 stars. Kept me cool and comfortable while she shopped, so no complaints here!

i’ve never had such a uncomfortable experience in a sephora and retail store in general. employees bothered me AND my mom every minute and a half. i was swatching stuff about a aisle away from my mom and two employees were right next to me gossiping about some boy following them on instagram not even asking if i needed help with the shades. and as SOON as i walked away to my mom in the makeup forever section i heard one of those girls whisper “alessa go check on lane one” and two seconds later the other girl that was over there watching me asks if we need help. and makeup forever was the first lane so that was suspicious… and it’s not even like they were genuine and wanting to sell me stuff. they’re just harassing and making your shopping experience uncomfortable. and honestly i should’ve

I have had mixed experience with this store! Last time I was here lady who helped me was in super rush- she didn’t help me with my shade accurately, ended up recommending me super deep shades which resulted into unnecessary back and forth and returns etc. they were out of stock for most options I was looking for and there was no optional service like ‘online order’ or free shipping etc ! Very rude staff ! In my today’s visit though- Erica was able to help me really well with blush shades etc! Check out Counter lady was amazing too! Loved the experience overall. Hope they keep it up.

I came in on December 27th, around 10-11am, and I asked this gentleman working on the floor, he had a black face mask and dark hair. I had asked about a specific bronzer and he was able to shade match for my face and tones, and I'm honestly so grateful for it. He showed me this perfect bronzer for my face. I'm pretty pale and have olive skin undertones so to find the correct bronzer that doesn't wash me out, but instead warms my face, the guy working on the floor did an amazing job!! I didn't get the chance to get his name, but regardless thank you!

If you want someone (like Giselle): who greets you, knows exactly what to recommend (for your specific need,) and walks you through the crazy busy, cavernous store to hand you the product ... Choose this awesome location. Once home, the product did exactly what she said it would. Giselle knocked it out of the park. What's not to love?! I'll be back.