SEPHORA

Gambrills, MD · Cosmetics store

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Gambrills
#31
of 33 salons
City Percentile
3%
rating percentile
Address
SEPHORA, 1308 Main Chapel Way, Gambrills, MD 21054
Phone
(410) 512-9088
Website
www.sephora.com/happening/stores/village-at-waugh-chapel?utm_source=gmb&utm_medium=Yext
Status
Closed · Opens 10 AM

SEPHORA is a salon located in Gambrills, MD. It is one of 33 salons listed in Gambrills. Its 3.4-star rating is slightly below the Gambrills city average of 4.6 stars. There are 10 photos associated with this location.

About SEPHORA

Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from... More

Hours

Friday10 AM–8 PM

Customer Reviews

★★★★★ 5.0 Amiya Jones · Dec 2025

I’m not sure if Sephora beauty advisors are able to get bonuses for a good review, however I just have to say Miss Asia from the Waugh Chapel location, give her 10s across the board!! My mom and I went into Sephora hoping to purchase literally everything for a full beat routine. I’m talking starting from primer down to the setting spray, including brushes. Not only did Asia point us to the right products, she also shade matched and basically gave my mom a full beat while also educating her on the ingredients, what would be best for her skin type, etc. I’ve never seen my mom so happy. Normally she goes into Sephora for perfumes, lip glosses, little Knick knacks but NOW?! You all have gained a new member through her. Asia thank you so much!! You are perfect!! I can’t wait to teach her how to

★★★★★ 5.0 binkabon · Feb 2026

I hope management knows what a gem Kaitlyn is. I went in to get colormatched for the first time and she was so kind and knowledgable! I've never had a foundation that matches me this good. Excellent customer service too, they were all kind

★☆☆☆☆ 1.0 LaAndra Jones · Jan 2026

Super disappointed with this Sephora location today. I took my daughter and her girlfriend to spend their Christmas gift cards and came specifically to this location due to a wonderful previous experience I had (the previous experience was with a male associate and he was outstanding). Today was not that day. 3 sales associates in the store and only 1 other person shopping. No one said a word. Not a hello, can I help you with anything, nada. When I spoke to the Manager about it she was very condescending and totally glossed over what I was trying to say. She told me that their were only 3 associates working....but simple math means that doesn't really matter. None of them seemed to want to be there. May be time for new staff or more oversight.

★☆☆☆☆ 1.0 VaLencya Clark · Nov 2025

I am a previous employee of Sephora and the customer service has surely went downhill over the years. I had a makeup service scheduled at this location on my birthday in October. I was contacted a few hours prior to inform me that my appointment was canceled due to the artist being sick. I totally understand this cannot be helped, but was surprised to hear that the MUA was the only one doing applications on a Saturday. I am accustomed to seeing at least two staff in the color department, dedicated for makeup applications. Later the same day, I emailed the store wishing the ill employee well, and explained that this was very inconvenient especially since it was my birthday. I was not offered anything during my call earlier, so I requested either additional BI points or a small discount on

★☆☆☆☆ 1.0 J. K. · Feb 2026

They never ever give fragrance samples,but other stores does . I shopped there today and ask the sales representative could she do my eyes, no. And I purchased 155.00, will take my business to Nordstorm or Bloomingdales.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Cosmetics storeBeauty supply storePerfume store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.