SEPHORA

Glenda is the absolute best! Glenda did my makeup at Sephora for my baby shower, and I couldn’t have asked for a better experience. She was incredibly kind, patient, and thoughtful throughout the entire appointment. Since I don’t usually wear a lot of makeup, she really took that into consideration when selecting products and techniques for me. She asked detailed questions about what I liked and didn’t like, and at every step checked in to make sure I was comfortable and happy with how everything looked. Whenever she wanted to try something slightly different, she would show me how it would look on my skin first and help me decide whether it felt right or was outside my comfort zone. She also took the extra time to add all of the products she used on me to my profile, which I really appre

I have never been kicked out of a store because they are closing. I walked in and still had a few minutes left before closing time. The same lady who greeted me at the door with “ we are closing in 5 minutes “ waled up to me and said they were closed not even 2 minutes in. I grabbed my product and walked out immediately. As I left, the WHOLE crew left with us. I am aware that that is the time the store closes, but I was not aware that everyone left at that time too.

I am very disappointed and honestly frustrated with my experience at this Sephora location. I purchased a product that was clearly defective, and when I tried to return it, the store refused to accept it, even though I explained the issue and showed the condition of the item. What made the situation worse was the lack of empathy or willingness to help. Instead of trying to fix the problem or offer a solution, I was dismissed and made to feel like the issue was my fault. That is not how customers should be treated—especially when the product is faulty. I’ve shopped at Sephora for years, but this experience has really changed how I feel about this location. I hope they improve their customer service, because no one should have to go through this over a defective item

I love this location! All the girls here are beyond helpful — they go out of their way to make sure you’re taken care of. Always such a great experience every time I shop here.

Izzy was awesome. Matched me very well and helped me meet my needs while being lovely and personable.