SEPHORA

HORRIBLE customer service. I went in to find a specific item. I stood while 3 workers just looked at me. I asked for help, reluctantly one helped. Item was not available. I had to ask several times for locations near that may have item, she just walked away. The energy was extremely concerning, standoffish and unwelcoming. I will NEVER go to this location ever again.

The staff is very rude. I needed perfume and had to go all the way to Terrell because everyone here, from the moment I entered the store, had a bad attitude. They need to change the staff or provide them with training.

I really wanted to support the Sephora in my community, but the truth is, the customer service is terrible, and even though I spent $200 on products, they wouldn't give me any samples. I feel sorry for them.

Store is good, products are good but the staff is rude. I’ve had 1 good interaction out of 10. I’ve been turned away from as I walk towards the register, given dirty looks, and it’s always unpleasant to be in the store with the employees. Never once have I been asked if I would like help shopping, the staff makes me feel so unwelcomed.

The staff is rude