SEPHORA

The store is high traffic but it is dirty and could use a clean up. The cashiers were friendly. Although while walking through the store we had questions and were ignored and the employees we asked for help continued their conversation as if we weren't there. They do have a nice perfume selection though!

We went to Sephora yesterday with my mom and my cousin, and it was truly the first time we’ve ever met a team member as amazing as Nadia. She was incredibly kind, patient, and knowledgeable. She answered all of our questions and guided us through everything we needed without any hesitation. Nadia truly made our shopping experience exceptional. Thank you again for everything, Nadia. You were truly amazing, and we deeply appreciated your help.

Honestly everyone at this location was so kind and welcoming!! I loved that. I honestly I don’t get that experience at any sephoras. The person who was welcoming people as soon as you walked in helped me right away(he had blonde brows) didn’t catch the name, but he right away helped me with what I needed and Isabella helped me chose my foundation. Good staff for sure. Thank you!

This was one of the worst retail experiences I’ve ever had. The manager I dealt with was extremely rude, dismissive, and dishonest. She outright claimed a product was “out of stock,” clearly just to avoid doing her job yet I found the product myself minutes later. That says everything. Instead of helping, she made it obvious she couldn’t be bothered to look or provide basic customer service. I then attempted to ask another team member for assistance, and shockingly, she was just as rude and unhelpful. No effort, no professionalism, and no interest in helping a paying customer. This store has a serious management and staff problem. Lying to customers, refusing to assist, and treating people with attitude is unacceptable especially for a brand like Sephora that claims to value customer exp

Tye/Tyee was a fantastic help! (I hope i’m spelling their name right) I’ve been looking for a new signature fragrance and they really knew their stuff; not to mention conversation with them was so sweet :) One of their recommendations was spot on with what I’ve been seeking and it’s safe to say I now have my new signature scent. They were also a pro at switching between helping me and the register when appropriate; it was admirable. Anyway thank you Tye/Ty/Tyee!