SEPHORA

Great Sephora location! Everything was clean and organized. All the staff were super sweet. Greeted us at the door and then checked up on us to see if we needed anything.

Realized I posted this for the wrong store, meant to post it for the Rea Rd location. Worst customer service ever. Yesterday was the third time I went to this new location and I’ve been shopping at Sephora for decades. I arrived with the intention two exchange two items, one being an Anastasia eyebrow marker, I had the wrong color (another story there of customer service). So I had my hands full already and was trying to test the different colors on my brows to see which one matched but the mirror above the end cap is far away so you can’t really see what your doing. Behind me was an empty makeup station so I went over there to use that mirror and again my hands are full so I put down my phone and keys and the couple of products so I can try this eyebrow pen and this woman who is doing so

I had a great experience today at this store after leaving another store a few miles away. The staff were all engaging and helpful. Everyone was working and engaged. This is hard to find these days. I will definitely make this my Sephora store for future purchases.

I walked in 10 minutes before closing. These ladies were so kind to have Helped me and gave me some options without hesitation or any sense annoyance. I appreciate the kindness and had a lovely time wearing all my new beauty products!!

The service is terrible. You walk into the store and have to look for the consultants who are standing in a crowd, chatting amongst themselves, and it's awkward to approach them and ask anything. Eventually, we managed to approach them and ask a question, but then they ran off to another corner in the same group, probably because the customers were bothering them.