SEPHORA

The employees here are very kind and helpful and there's a big selection of all beauty related stuff, not sure what all these negative reviews are here, we had a very pleasant experience, and even that it was after closing time they let us finish our shopping calmly and didn't rush us out if the store

I usually don’t write reviews, but I felt the need to share my experience today. I came in looking for a Vitamin C product. While browsing, sales person approached to me and started to explain the product to me. When she mentioned the price was around $380, I politely said that it was too expensive for me and asked if there was something more affordable. She clearly didn’t like that response and told me there was “nothing even close” to that product. Okay. She then tried to find an alternative, but it turned out to be discontinued. At that point, she seemed annoyed and asked another coworker to help me, saying, “$380 is too much for her.” That comment really rubbed me the wrong way. How does anyone know what I can or can’t afford? I’m simply not willing to spend $380 on a Vitamin C produ

I never made a one star review before but if I could put a zero! I came with my sister to this location checking before hand to check if they had that this Patrick Ta palette we asked for help from one of the workers I showed her the picture of it on my phone she asked me if I checked this location if we had it and I told her yes and she still proceeded to check on her device still and after still asked “are you sure it’s even this location” with rude look and I told her yes twice as this point. Then she just opened the draw and closed it fast and said we don’t have it and she asked for it in the back but they didn’t have it after not answering the first time she asked. Then my sister asked other coworker for a blush from a another company and they didn’t have it and my sister decided to a

Ive never written a review for any store ever! This is my first time doing so because I’m upset about the experience I had. For some reason it is only this Sephora here on 86th street that is not pleasant. The workers there do not have an upbeat attitude and they stare you down with a nasty face. I’ve experienced it a couple of times at this location. I’m an ASM in retail as well, and let me tell you! If I had people like that on my team, there’s going to be a verbal and if not fixed it’s a write up! There’s no reason you should be making a customer feel uncomfortable and unwelcome with a nasty attitude and stare downs. Seeing all of these reviews makes a lot of sense. I would hope that the DM who oversees this location take the time to read these reviews and help their customer service sk

I never write reviews but I was disappointed by the makeup appointment artists NIEZ A very rude I was shocked she don’t ask what lipstick color I want . I ask her question she answers rudely. Very upset. Go to king plaza for better nicer service . The makeup came out nice but her attitude and speaking is zero star never going to her ever . I was going to leave but I had no choice no other option to stay clam and do the service . Zero star