SEPHORA at Kohl's

We had a wonderful experience at Sephora today. Anhar was AMAZING! She was helpful, gave good suggestions and went above and beyond to help us find the perfume and cologne we were looking for. She was so patient with us and was so friendly the whole time. We will definitely be going back!

No one was ready to check me out. I had to wait a couple minutes to get checked out which I get happens. The employee who checked me out was very rude when I told her no twice about giving my email for rewards. To be specific she smacked her lips and made a face. Sample tools were full stocked but sample products seemed dirty. Will be walking my butt Nextdoor to ultra next time.

Me and my friends got racially profiled here today. We were just walking around and browsing when one of the workers started following us around. We know that it’s their job to be of service if needed and check on customers, but this lady kept following us into every aisle and kept asking if we needed anything even though she already asked multiple times. She kept staring at us and I kind of stared at her to let her know that we were uncomfortable but she just continued to follow us. Me and my friends couldn’t take it anymore so we decided to leave and she follows us all the way out of the Sephora part of the store and when we were about to leave the Kohl’s her and her co workers all made a condescending wave at us and kept saying bye bye. I asked her what her problem was with us and she s

Today at our store, I asked for a Rare brand blush and lipstick in the same colors .I requested help from the staff to ensure the colors matched, but instead of giving me a lipstick, they gave me a liquid product of the same blush. I had bought this as a birthday gift, and when it was opened, I realized both products were blushes. I was truly embarrassed. It’s frustrating that the staff were so uninformed and made such a mistake, especially since Sephora is the only store around here. I really hate that..!Despite mentioning that it was a gift, they only wrapped it in a wrinkled black paper, which looked terrible. I really hope the staff are chosen more carefully and trained to be more professional

Amazing store! Definitely recommend coming here workers are very kind and helpful. Diyana was very helpful and friendly even though I couldn’t choose between with what I wanted. She showed me various options and was very patient with me. I will be coming back!