SEPHORA at Kohl's

I had a very disappointing experience at this location. When purchasing a single item, I politely declined a bag, and said I will just put it in my bag. The cashier insisted multiple times that I had to take one, even after I repeated that I didn’t want it. When I asked just for my receipt, I was told, “No, I’m giving you a bag.” The cashier then pressured me to provide my email for rewards. When I again very politely declined, she responded rudely with just staring at me with an extremely annoyed look, and then said, “you’re killing me, you probably already have an account and I get knocked on that.” Yes, i do have an account but I was in a rush and did not have time to put all of my information in. I immediately wrote down this interaction in my phone notes so I wouldn’t forget exactly w

visited the store today and had a gift card to use, when i pulled out the gift card the lady told me it wouldn’t work because it was just a sephora gift card, not a sephora + khols gift card. she did not once attempt to try the gift card and simply just told me it will not work. i said okay and had her void my purchase. when i looked at the back of the gift card it specifically states redeemable at our stores, mobile stores, AND SEPHORA AT KHOLS

I came there today for a product for my daughter. Nick was nice enough to help me out. He was fantastic, energetic, knew his stuff, and showed me a few other secrets of his! He was very personable, awesome, friendly, and lively! I love the passion that he has! Can't wait to see him again! Thank you Nick!

Repeated visits over the years since they were put into Kohl's, and the staff there has always ignored me, seemingly on purpose. I dread going in because I don't want to have to be around them. They seem to prioritize some customers over others as a matter of course. I'm friendly and approachable; why they make an effort to avoid me is unknown and extremely off-putting.

Nina is incredible!!!!! Every time I go to Sephora in Webster I feel like I have my own personal makeup/ skincare guru helping me out. She is so wise and has TONS of experience. Not to mention she is hilarious. THANK YOU NINA!!!!!