SEPHORA at Kohl's

Shopping at Sephora in Sacramento was a generally pleasant experience, with a few notable snags. The store itself is well-organized and inviting, typical of Sephora's clean and modern aesthetic. I found it to be a nice place to browse, with products neatly displayed and easy to find. The staff were particularly helpful. I approached a few different employees with questions about various products, and each one was knowledgeable and genuinely eager to assist. They offered recommendations and seemed to have a good understanding of the inventory, which made navigating the vast selection much easier. However, the main issue I encountered was the stock of common makeup shades. Despite the store's overall well-maintained appearance, they were out of almost all the popular or universally flatterin

Brandi was amazing and helped us very kindly. I went to ask about the gift that Sephora sends every year for my birthday, and even though for some reason this gift didn't appear in my account, Brandi showed excellent customer service by giving it to me anyway. We took advantage of the 20% discount to make an additional purchase. My wife and I left very happy with the way Brandi helped us.

Sephora at Kohl’s in Natomas is the same as all the Sephora stores, but it is more convenient! You can get the best skincare and cosmetic items with professional guidance and recommendations. Plus, you can shop for home items and yourself simultaneously. The Sephora in this location is nice and well-organized. The items are well-displayed, and it is easy to find the items you're looking for in the store.

I would rather swallow pins and pencils than to ever visit this store again. The department is sad, the woman who was working there attempted to tell me my card was declined 7 times only to try to keep me from buying a bottle of cologne to keep for herself due to an employee sale the next day. Sorry hun, but I carry cash as well, nice try.

Visited once. There were 3 employees and not one greeted or even made eye contact with me. I was looking for suggestions and could t even get a greeting. There was only one other customer and they were at the register. I left and proceeded to spend my money elsewhere. Times are not easy for retail. You'd think they'd offer some customer service to make a sale. I couldn't even get common decency.