SEPHORA at Kohl's

Small store, doesn't stick to their policy for returns there's always an excuse even if only 15% to 20% of the product is used so much for giving it a try. Looks like I'll be taking my business to a new place also I've noticed that most of sephora's high priced items are also very low in quality and not beneficial for your skin. Also some of the people working there could care a less they show u 1 or 2 products but can't look up any information for you or tell you much about the product. I'm upset about sephora deceiving customers and also not valuing there customers by sticking to their return policy, emails and phone numbers for accounts don't add up and if you pay with a gift card there's no return policy it just comes up as expired return when it's withing 30days. Also I wouldn't be wr

Always with excuses, why they can't accept returns. Don't come here just horrible.

Workers love to accuse people for shoplifting!! to confront you they come up with an attitude and publicly humiliate you!!!

Great customer service. Granted they had just opened this location of Sephora in Kohls but the crew inside know their products very well.

rude employees, horrible costumer service, racially profiled costumers and false accusations of stealing!! never going back to this location.