SEPHORA at Kohl's
Leesburg, VA · Cosmetics store
- Address
- SEPHORA at Kohl's, 1040 Edwards Ferry Rd NE, Leesburg, VA 20176
- Phone
- (703) 443-1776
- Website
- www.sephora.com/happening/stores/kohls-at-leesburg?utm_source=extnet&utm_medium=Yext
- Status
- Closed · Opens 9 AM Sat
SEPHORA at Kohl's is a salon located in Leesburg, VA. It is one of 115 salons listed in Leesburg. Its 2.7-star rating is slightly below the Leesburg city average of 4.6 stars. There are 10 photos associated with this location.
About SEPHORA at Kohl's
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from... More
Hours
| Friday | 9 AM–9 PM |
Customer Reviews
Shoutout to Naheed, the manager at Sephora, for being incredibly patient and kind while helping us locate our Kohl’s card when we didn’t have it on us. She went above and beyond, never made us feel rushed, and was genuinely so sweet throughout the whole process. Customer service like this makes a huge difference. Thank you, Naheed!
So I usually do not leave reviews but I felt like I had to. I am a middle aged woman with kids but sometimes I like to feel dolled up once in a while! Well when I went in to this Sephora in Kohls I have never dealt with a more rude woman. The taller lady with blue hair and glasses IGNORED ME then of course when I had a question brushed me off like I was bothering her. All I could hear was her and another coworker trash talking their manager. Wonderful. Management should know and take swift action as I took my money elsewhere. People are so rude nowadays, ESPECIALLY her. I will be going to the one Loudon Sephora to not deal with workers who are so nasty.
Terrible rude staff woman (pink and black colored hair) at this Sephora. From the beginning, she looked at me distrustfully and critically the whole time for some reason (maybe the sweats, my skin?). Then when I asked a question about a product, she had an attitude as if she just wanted to walk away. The product was actually stored incorrectly which she later admitted but clearly she has no customer service skills. I would not recommend coming here and I will certainly take my money elsewhere. The Khols store is wonderful and their staff and inventory is great so I would recommend this Khols store.
Worst customer service I have experienced. I've been a few times hoping for an improvement but always leave disappointed. Staff is extremely rude and nasty. I would rather drive to One Loudoun where the staff is always friendly and helpful. New management and training is long overdue!
Ashton was super kind and nice and took 15-20 minutes out of her day to help. Very dedicated and thoughtful employee so I had to ask for her name.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.