SEPHORA at Kohl's

Walked in and asked about the perfume sampler I received as a gift, and about using the FULL SIZE coupon. Tall, blonde grabs the coupon out of my hand, reads it and said, " yeah, you can use it." And proceeds to walk away to the register. I am looking at the fragrances that are included in the deal. She completely ignores me. Thank goodness, another employee (long dark hair)walks up and asks what i am looking for...I tell her the fragrance and the blonde chimes in..." it's over there in the men's section. I'm confused?!? My sample said FOR HER?!? The actual employee with customer service skills, says was it "for her" ? She helps me find it and purchase it. She's the only reason I will give them ⭐️⭐️⭐️ I was the only customer in the store.

Don’t dare ask a question about trying to get a customer service phone number because since they are a not a stand alone store they cannot help you. WE HAVE NO STAND ALONE STORES IN JACKSON!! Employees there are a mix. My original girl was a sweetheart and genuinely was trying to help. If you want attitude and rudeness the older blonde one with glasses is a real treat!! After she interjected herself into the conversation as she was helping someone else that was before me, and proceeded to belittle me because of what I asked. Let’s just say it wasn’t a pleasant experience. I’ve already spoke with a manager from kohls about this but I feel as a customer who did nothing wrong, wasn’t rude, waited in line til it was my turn, should not of gotten treated the way I did when I was in their store

I went into Sephora at Kohl's with the intention of investing in a high end foundation (Nars light reflecting foundation) with very little knowledge of my skin tone match. I was concerned about making the investment in something that could look awful on me. Ruthie helped me find my perfect match! I've had this foundation for 2 weeks now and I'm in LOVE. It matches my skin PERFECTLY. Ruthie was friendly, kind, extremely knowledgeable (she is a makeup artist with years of experience), and she cares about natural, healthy ingredients! This is my first experience at this Sephora and I can't wait to go back and learn more (+buy more) soon! Thank you Ruthie!

Brittany customer service was amazing and helped me with my purchase in Sephora fragrance section. Made sure I was a member to get a free gift.

Every time I go to this Sephora I am always met with the kindest workers, and today was no different. Alana was super helpful, honestly one of the best experiences I’ve had here.