SEPHORA at Kohl's

Stopped in for a Christmas wish list, I don't typically shop here. They made it so easy for me to find everything on my list and explained everything. They even had a sale at time that I had no idea, so saving a percentage OFF...was a nice Christmas gift to consumers. I even picked up the $20 hand sanitizer sprays for $7. Holiday scents. I absolutely will be back. The Sephora Men's sample cologne that comes with a voucher for a full size bottle, is by far the best deal! $125 cologne for $78 after coupon!

It wasn't the experience I was hoping for. The ladies seemed annoyed that they have to go to the back to retrieve product. It's not the customer service I'm used to at lynnhaven Mall. However, the good thing was that the perfume was $10 less. They could use a little work in the JOY department

They weren’t horrible here but I didn’t like the lack of effort when I tried to return/repurchase for points. They told me because they’re inside of Kohl’s that this location didn’t qualify for points. So I smiled, left, and went online to a chat customer service agent who awarded me my 500 points painlessly lol.

Haven’t had one good experience here. The first time I came in, the lady was training and was doing my shade match and then told me she couldn’t tell. And then today I tried to return something to purchase something else and that same lady said I had to go back to the same store i bought it from. Even tho I purchased it online!!! Go to the Sephora in Lynnhaven mall. Better options and customer service

I actually just came to pick up a Rare beauty tinted moisturiser, but turned out the product line weren’t there yet, so I ended up buying other things. The lady who work there, Cholé, she is the best! She has the best attitude ever, polite, sweet and not pushy at all. Seriously nowadays you barely find some nice and friendly salesperson/associates in any shops, especially premium upscale brands.