SEPHORA at Kohl's

I seriously love this store and go there a often as possible. Sadly corporate doesn't seem to be concerned with keeping it stocked. The last few months every time I go in it's basically empty. Almost every travel perfume gone. Every good skincare brand gone. The haircare seems to stay stocked somehow. I really wish corporate would take better care because the workers are always sweet and helpful and they stay very busy. It's a small store and they're fairly packed every trip I make. I refuse to ever go back to Ulta so please please someone find a way to get corporate to fix this issue. There's not another sephora anywhere near and I hate ordering online because things always come wrong or even broken. Great store and staff just sadly not enough stock 80% of thet time.

I visited yesterday and had a wonderful experience with one of the employees. I don’t remember her name, but she helped me find the perfect products for my mature skin. She guided me through an entire new makeup routine, and I’m so thankful for her help! When I got home, I followed her steps exactly — using the serum and moisturizer before applying foundation — and my skin has never felt better. I didn’t want anything heavy, and she completely understood that. I did a full face when I got back, and my makeup looked and felt amazing! I’m so happy with every product she recommended. I’m actually excited to do my makeup now because it looks great and feels so good on my skin. Thank you so much to whoever you were — I’m sorry I didn’t catch your name, but you did an incredible job.

Came in at the perfect time and ran into Kia. Finding a fellow woman of color in makeup is soooo important (IYKYK) She matched me with foundation and concealer that I love. The struggle has been real for years trying to find something that matches me so I’m sooooo thankful 😊 she may feel like she was just doing her job but as an Ulta shopper, they have never matched me correctly, so this was big for me. Thanks Kiaaaaaa ✌🏽

I don’t wear hardly any make up due to a medical condition but I DO have family that wears it and I buy a lot of fragrances for myself. EVERY TIME I go in this Sephora, I’m snubbed. No hellos, welcome-in, can I help you. I spend a lot of money at Sephora, ONLINE. Sales people should never judge a person because they are missing out on massive amounts of commission.

Keep your expectations low. I went in and this store didn’t have what I wanted in stock. I go another time, buy a lipstick that looks horrible outside of Sephora. I lost the receipt, show them my Sephora account that says I purchased at this location and I couldn’t exchange it for a different lipstick. Customer service feels like they don’t want to be there….it’s a very mediocre store.