SEPHORA at Kohl's

I don't know much about moisturizer or skin care. Although I felt very out of place, I stopped to see if I could find something nice for my mom. One of the girls working was very pleasant and volunteered quite a bit of time with me to help find some suitable products.

The girl working today was so kind and very helpful! She helped me find the advent calendar for my child.

Do not shop here!!!! I purchased $200 worth of products and when I went to use one of the products in a $100 kit at home the container was completely empty. When I called, my only option was to drive in (there are none close to me) to exchange the product and they wouldn’t offer me anything for the inconvenience other than Kohls Cash (I don’t shop at Kohls). They were extremely unhelpful and clearly don’t care about inconveniencing customers. Beware, if you shop here you may not get what you are paying for!

Wish I could give the worker there a zero star, was not helpful at all. She yelled at me when I was smelling the bottle of moroccan oil to see if I liked it. Then tried to accuse me of stealing. She’s crazy. Don’t go here if you don’t want to be followed and accused.

So frustrating with Sephora return policy. The stores are not nearby and Sephora at kohls which is nearby doesn't accept sephora store purchases. It's not at all convenient from customer stand point. Please make the changes to accept return at every Sephora location.