Salt & Spa

I’m extremely disappointed with my experience. I only booked this appointment because I received a birthday gift certificate, but the way my situation was handled completely changed my view of this business. I was running slightly behind at clinic and called twice before my appointment to explain and communicate respectfully. Despite making the effort to keep them informed, there was no understanding or flexibility. Instead, they enforced their policy without discussion and deducted 50% of my gift card value. What’s most concerning is that their cancellation/late policy was never clearly explained when I called to book the appointment. If you’re going to enforce strict policies, they should be communicated upfront. Customer service should include professionalism and transparency. Unfortu

Beyond grateful for this place! I’ve been a member for 5 months and signing up for the membership has helped me prioritize self care in a way that’s easy and affordable. The owner Yesenia is amazing and runs her business with so much care and integrity. I got a lymphatic drainage massage for the first time in my life today and I genuinely left feeling lighter and in less pain than I have in several years. I’ve lived with an autoimmune disease for years and the pain relief this gave me was more than I’ve EVER received from traditional massage. Salt and spa, thank you for the relief and the hope of finding something to better manage my pain 🌻🫶

Yessenia and the girlie at the front desk are amazing. They truly care and are passionate about the clients experience, and will make things right with you. I had the hot stone massage and am on cloud 9 right now. I will be back!! The salt room is also an added bonus!

Update: I received a VM from Yesenia doing exactly what I described below—blaming me for not speaking up about the pressure. She also said my review indicated I didn’t want to pay that much for a tip and that she would refund it. I called her back to clarify that I did not say that and that I fully intended to tip 20% (and would have tipped more). I told her to reread my review. When I tried to provide feedback, she continued blaming me and telling me to “speak up.” I explained that her body language and demeanor didn’t leave room for feedback and reiterated that the issue was technique, not pressure. She argued with me, and when I pointed out that she was being loud and unprofessional in front of a table of adults who all heard her, she raised her voice and said “Listen!” I raised my voi

Very friendly staff and the space is warm and welcoming. The deep tissue massage was very helpful and relaxing. The ear candle was a great service, enjoyed it.