SalonCentric

Current manager couldn’t care less about resolving issues. My reward points were showing but not applying after rang up incorrectly and manager just walked away and didn’t try to resolve anything even when cashier asked for help. I always have issues at this store. Torrance store is much better ran and more helpful.

I have been a loyal customer for many years and I always preferred Salon Centric over any other retailer. But ever since a manager named Angie left the store in Manhattan Beach, this store has been nothing but an unpleasant experience. Everyone that works there is very rude , snobby, and definitely not helpful. I hardly get help and not to mention hardly get greeted. The employees always seems to be gossiping and on their cell phones. I always have to do the extra work and go on my app and scan every product to see the prices , because of the employees lack of knowledge and help. It’s unfortunate that I must look for another retailer that values their customers.

Hello Joshua Arreaga, We’re so sad to hear that you’ve had such a negative experience. However, I believe you are referring to another Store since we’ve only been open for a little over a year and none of us go by the names you’ve listed. That being said, we would love if you gave us an opportunity to leave you with a better lasting impression. Love always the ManhattanBeach Store Team Angie, Iris, Celeste, Sofia and Sara

New favorite Salon Centric location! Super convenient and on my way to work. Every team member I've interacted with so far has been awesome, professional, knowledgable and friendly. They even offered our salon the ability to use their location to teach classes in once everything is safely back in order! I've been to this location maaaaybe 5 ish times now, always a clean environment and almost always stocked up on the products that I need. 100% would recommend this location to a friend.

Ladies are friendly and helpful. Nice store.