SalonCentric

Horrible workers! Everytime I go I do not get greeted instead don’t know if it’s because of my skin color but everytime a white skin person comes in they are always so friendly and greet them , when I ask for help they say the are not able to help because they are not able to give advice on products wich doesn’t make sense ! This store is always a bad experience when I go in !

Love the Grandville location!!! I always receive a warm welcome the minute I walk in the door. Jenny is extremely helpful and always points me in the right direction on what products will work the best. She definitely knows the products. Thank you Grandville team! Your customer service team ROCKS!

Today's shopping experience at the store was less than ideal. I usually enjoy browsing and making purchases, but I was disappointed by the excessive attention from the male employee who seemed to be constantly shadowing me. His presence made me feel uncomfortable and hindered my shopping experience. Despite my initial intention to buy more items, I refrained due to the unsettling atmosphere created by his constant vigilance. Upon leaving, I noticed him lingering by the register, which further exacerbated my unease. While I appreciate the accommodating demeanor of the female staff at SalonCentric, the overall encounter was marred by this unwelcome surveillance. I am now en route to SalonCentric and Kentwood with the hope of a more pleasant shopping excursion.

I had to leave that store that woman (older woman blonde hair) at the store was so rude to me. So I walked into the store. No one greeted me at all. She walked right past me, and I had to go up to the counter where she was chatting with another coworker for a good three minutes and I had to say excuse me I need help with finding a shampoo and she Comes around the register and she shows me where it’s at and she goes “you couldn’t see it here” and I was literally in disbelief. So I grabbed the shampoo and conditioner and I get up to the register and she is asking for my address and she gave me a long dirty stare and I just at that point had to leave. Terrible.

The salon centric staff are SO helpful everytime I call with a question or when I go in for products! They are all great but Grandville is my go to...👌🏻