SalonCentric

Honestly, why is they’re even stores at this point? The selection is so sparse it’s just frustrating and I can MEVER get anyone on the phone to chick before I make the 45 min drive if I need something. So today I ordered online and didn’t even get half of my order! I ordered 19 bottles

Extremely disappointed with my visit to this location yesterday. I asked the older woman that was working a question specifically pertaining to redken shades eq cover plus. I had never used this product from the shades eq line, but assumed it needed a different developer because it is not the same as shades eq gloss. I asked her if I use the gloss solution, gloss to gel, or the pro-oxide. She looked me dead in my face and said “It’s shades eq…” Ok… rude and didn’t answer my question so I repeated it and clarified I need to know which developer to use. She huffed and puffed and responded “Eq is Eq.” Once again not answering my question. Maybe she just has no product knowledge of that brand but a quick google search would reveal I did need the pro-oxide after all, which I left the store with

I’m here to buy product for my business..not for someone to try to sell me a credit card. Checking out today the cashier suggested a credit card and I said no… she kept going on about the benefits and I kept saying NO. When she was done with me she just stepped to the side and continued doing what she was doing before… didn’t even finish putting the product in my bag.

I love this shop! They have EVERYTHING a stylist could want! The store is clean and always stocked with whatever I’ve needed. The staff is so helpful…especially the manager, Becca. She’s always available to answer questions and make suggestions. I’ll drive out of my way to shop here.

Shopping here is such a terrible experience. Tldr: Go here if you want to be followed in every aisle as soon as you walk in, watched like a hawk and be judge/treated rudely based on appearance. As soon as I walk in these 2 older women that work here stare at you. I walk over to get the supplies I need and they literally walk over to you and stare at you, it is not an exaggeration or joke. I'm trying to shop peacefully and enjoy my time in the store but to have random weird old ladies literally FOLLOW me into EVERY aisle for my supplies ruins the experience completely. They've even peaked over the corner of the aisle before and watched, like a creep in a bush. It was super creepy like a horror movie! Then when I go to pay, I say hi hello, how are you! :D and start putting my things down, a