SalonCentric

This is my favorite store to go to, when getting all my supplies I need, today I went and I spent around 2 hours shopping for products, I was asking questions all the time and recommendations, I was being held by Angel and Debby honestly they are the best of the best their customer service is 10 out of 10. They are so friendly and knowledgeable, inpatient, they will checked me out at the register and she made sure I had everything I needed THANK YOU!!!

I can’t say I have ever been thrilled about the customer service in this location. I also have noticed they are understaffed. I have been denied to use the restroom with the big sign on there that says restroom is out of order? I have visited salon centric‘s out of state and all over Southern California never not once have I not been able to use the restroom their locations are usually very high end clean organized and well staff with fabulous representatives. Sometimes I walk in the store and they look at you like what are you doing here? Is it me or is anyone else noticed it?

This location is always understocked. Rarely can you find everything or anything you need. Customer service is not the greatest and can use some improvement. The pros and cons about paying by check is that your check is never immediately deposited. This allows your funds to remain in your bank account longer. The cons about not having your check immediately deposited is that other financial factors might override your account balance causing a check to clear as NSF. The longest I have experienced my check to be cashed is about 3 weeks. There usually is plenty of parking.

I tried finding a shampoo here last year. The staff ignored me until I pointedly asked for help. The 2 workers gave me attitude and one rolled their eyes. I shrugged it off. We found a shampoo, went to the register, and then the same person refused to sell the shampoo to me bc I'm not a cosmetologist and don't have a certification in the beauty industry. It was a terrible experience.

staff was essentially useless and I walked out of the store without a purchase