Salon5W

I didn’t want to have to leave a bad review for this salon so I waited until I had washed and dried my hair before doing so. I cannot believe the chop job that was done on my hair. I asked for long layers and a face frame, simple. My stylist said she’d been cutting hair for 6 years, it seems more like 6 minutes. The layers are harsh, uneven, and the hair is longer in the front than the back. I am horrified. I have to now go somewhere else to see if it can be saved without giving myself a bob cut. Not to mention, the sinks bruised the back of my neck and they don’t take credit cards. EDIT: I reached out to the salon and the owner kindly offered me a refund, as well as fixing it for free. Extra stars for good customer service.

I really hate leaving reviews like this and I sincerely hope the stylist just had an off day or something. The experience + cut isn't horrible but it's just not satisfactory either. To be blunt (much like the ends of my hair) - I was googling supercuts and other fast haircut places <30min after leaving this place. Everything about the experience gave me an off vibe and I wasn't comfortable to question or complain. 1) Had a morning appointment right as they opened and I felt like I was an inconvenience. It's entirely possible I was misreading the vibe but they just didn't feel friendly or welcoming. 2) There was no softening done on the ends of the cut - almost always been standard at every place I've gone to for a trim unless you specifically asked for it not to be softened - it was just

The best hairdressers out there. Shoutout to Caitlin she knows how to do a great blond balayage. Everyone who works there is great. This salon has great service too! Could not be happier with the result. 10/10 recommend.

This salon is the best of the best!! Jess has been doing my hair for over 2 years and every time she amazes me. Ang and her Staff are so welcoming and friendly. I recommend them to everyone!

The best salon in New York! The team at Salon 5W is awesome. With junior stylists Caitlin and Theresa, the price point is great and I am always so pleased with their work! They always bring my Pinterest board inspo to life!