Salon Truth

I'm very picky about people who cut my hair because I'm kind of particular. I always book with Tracy, and I've been going to her for about 2 or 3 years. I love that she asks a lot of questions and makes sure she knows what I'm wanting before starting everything. She doesn't rush the question part. She tries to keep me updated on what she's doing next and she is very focused. She's also laid back. We'll have conversations, or sometimes there's silence. She doesn't force interaction, and as an introvert I appreciated that lol. During the styling part she would also explain how she styled it and why, which was helpful for me doing it on my own at home. Their products are super nice and the environment was also super relaxing, which I really enjoyed. It was a nice time to decompress.

Courtney has done an amazing job for 15 years, she always accommodates me with my ever changing schedule. Her assistant Macey and Paige do a great job as well

We were running a little late to my appointment because I was getting my makeup done at the mall. I called and let them know that I was going to be a little late and they still let me keep my appointment. Sarah did a great job working my hair accessory into my hair for my engagement pictures and wedding and was willing to fix my curls to how I wanted them when she re did my hair again for my wedding day! They took care of me and made me feel like a princess!

I'm leaving a negative review because as somebody who deals with mental disabilities. I definitely was made uncomfortable, and I say that, because I'm sorry I had to take a phone call with my mom, but yeah, after just being on the phone for a little bit, oh, yes, the front desk receptionist came out. Of the back and rushed me and asked if I was ready, but he said it in such a condescending way and uh, I definitely see where some of the other reviews are coming from talking about. It seems like they don't actually care about your thoughts are what's going on? Because I was dealing with something with my mom on the phone and I had to take care of it. But after only being on there for not too long, the worker who does the front desk came out of the back and admit it seemed like it was a probl

This is my 1st time writing a bad review for a stylist in my 40+ years of having a cut&highlights from London- LA -MN and now MO. When it comes to our hair- it's our identity and gives us self-confidence when we love it and feel we look good. This is why I feel compelled to say Courtney, the owner, literally butchered my hair! I walked in with very thick hair asking for a textured bob, shorter layers with baby lights to blend with my gray hair starting to grow in. Instead of focusing on my hair once I sat in her chair, she made a big deal and embarrassed me for wearing socks with my Birkenstocks even tho it was cold that day. That should have been my cue to leave. She cut so MUCH from my hair leaving 1-2" from my scalp- I was in shock when I saw the big pile on the floor! It was thick, w