SALON G AND SPA

I have been doing business with Hair bar New York City for probably 15 years. I have never had a problem. I was so thrilled to see that a franchise had opened up closer to my home still an hour and 20 minutes away. My daughter and I drove for our Keratin Scheduled for 10 AM on a Saturday. When we arrived, we told the computers were down and they had no way to confirm that we had an appointment even though I had it on my text and a confirmation through an email. We were told They had had no way to get in touch with us. One stylist had called out sick and I don’t know what happened to the stylist we were told that one stylist would be in in 15 minutes so I said I would come in a later date. My daughter had her hair washed and was sitting and waiting for 45 minutes. No one showed up eventual

Thania does a great job with my nails (acrylics) and is very accommodating if I want to change the style or ask for adjustments. And she makes them look seamless and natural. Overall the salon is nice and clean. I never have to wait too long for an appointment.

I got the 24 K Hairbar keratin treatment. My hair came out perfect. The owner and staff were welcoming, professional, and nice. So happy this salon is offering the hair treatment. Now I can get it without travelling to Long Island and NYC. Thanks

Bought a groupon for a keratin treatment. Made an appt. Arrived for appt and was told they had no record of it and they were not accepting groupons. Did not try to make it right, reschedule, apologize or anything. Like they don’t care to get new clients? Horrible customer service.

What a fabulous Salon. The staff is warm and friendly. The owner Gladis really knows her stuff. She really creates the style you are looking for. Definitely worth every penny😊