Sally Beauty

This place has the rudest staff and never have the items I need in stock. They give you attitude when you ask anything about when a product will be in. Then the unsolicited I style hair for a living are you sure you want that color? If your stylist career was going as great as you make it seem you shouldn't be working at a store that has DIY'ers coming in. I will be taking my business to Amazon.

I saw everyone else's reviews about horrible customer service, and it made me so nervous to go in. However once I went the two ladies were sooo helpful since I had little clue what I was doing. Either I got lucky that day or they got a new batch of employees. Either way the customer service has definitely turned around.

I had a great experience at this Sally location yesterday. I came in to purchase hair dye and I wasn't sure of what to use. I simply asked the young lady working there which brand did she think worked best for my goal. She went out of her way to explain the different brands and what each was best for. She was well informed and even took the time to calculate dye/developer ratios for me and write them down. She also made sure I had other supplies that I didn't even realize I did need. I would have left and still not had all of the supplies I needed if she had not mentioned them. Thank you again to her.

I went in to try out nail polish and this older lady was rude saying “i can give you a paper to avoid contamination” like people dont try out nail polish all the time? I’m sure I didn’t do anything ridiculous. That discouraged me from buying from this location. I want a friendly atmosphere in a beauty store and not attitude.

My mom went in today to get color for her hair, this older lady wasn’t helpful at all she was so rude to my mom, on top of that my mom she has short term memory lost and my mom ask her if she can record her to repeat the directions for her hair the old lady said, “Oh no I need to note this down!” All my mom needed was help, what made it worse my mom was coming over to visit me and she lives far apparently they were out of stock on a certain color and the old lady told my mom to come back tomorrow and my mom told her, “ I’m sorry I don’t live around here I can’t come back tomorrow” and she said, “oh !” Instead of helping her find another color that’s in stock! Come on man! Bad customer service overall! Be grateful to others most in importantly be helpful to others, you guys are there for a