Sally Beauty

Went in the store to pick up developer today and try to make conversation with Older lady with long brown hair while she was checking me out and she was extremely rude. Cut me off and then went through the transaction hitting all the buttons, even though I was interested in opening up a credit card with them because I shop there all the time. And then basically threw the receipt at me and very passive aggressively told me to have a nice day. Would not recommend going To the store to avoid an interaction like this. Horribly disappointed.

Okay, so this review is less about the actual Sally’s store in Webster, and more about my experience making a purchase on the app and going into the store to pick up my merchandise. I ordered from the app. Received a text about an hour later when the store opened. Went in and it was literally right there on the counter waiting when I walked in. There was no Hassle. No extra waiting. Just walked in, I had already paid on the app, got my merch and left. I was only in the store for maybe 60 seconds. All places of business who utilize apps and have store pick up should be this efficient. I approve!

the employees here are always super nice and helpful! but this is the only sally’s within an hour of my house and they NEVER have anything in stock. today was the second time in two months i’ve tried to go there for hair dye; the first time they had almost nothing (not even tint brushes), and this time they had somehow even less. i asked about restock, but was told no one knew when it would be or where i could get the dye i needed nearby. if you’re looking for semi-permanent hair dye in any brand OTHER than ion, go elsewhere. this place is a massive waste of time.

Britney must of been having a bad day because, she hang up the phone on me. I called back & she said she couldn't hear me & that service was breaking up after clearly having a dialogue with me about a product I was looking for, plus tries to put me on hold?! No thanks. She seems nice in person but don't let that fool you, don't contact her through the phone. Rude customer service from her behalf. In the future learn to at least apologize to your customers even if you think you're right or you'll get nowhere. Will be taking my business to another Sally's. Thankful there's plenty more :) Avoid this employee & all the grumpy workers you find.

Went to Sally’s today and met a woman by the name of Michelle. She was so helpful and was such a delight to deal with. She knew what she was talking about and I appreciated her help.