Sally Beauty

I had a great experience at Sally Beauty thanks to one of the employees there. From the moment I walked in, they were super friendly, welcoming, and ready to help. They took the time to listen to what I needed and helped me find exactly the right products without making me feel rushed or pressured. Their knowledge and positive attitude really made my shopping experience enjoyable. Customer service like that definitely makes me want to come back. At the end I asked for their name so shout out to Erick for their amazing vibes and hair dye knowledge! It was easy to find exactly what i needed since I was looking for something that was pregnancy safe.

Some of the staff were unprofessional and lacked basic job knowledge. I’ll never visit this store in Temple City, CA again — it was a very disappointing experience.

Upon entry to this store, I noticed how immaculate it was, from the facing to the organization. I was immediately greeted and assisted by Hang, who was professional, very friendly, and handled my requests with ease. She gave me options and suggestions for the products I needed without being pushy. I was able to achieve great results with the product choices I was given thanks to Hang. Highly recommended.

There’s one lady that I assume is the supervisor, that is extremely knowledgeable and will take the time to go over what you are looking to achieve and make recommendations which is the only reason they are getting 5 stars…. I’ve met 2 other employees that knew nothing just pointing to a product barely, seemed like they’d rather stand there talking about their personal life than be at work.

I've only been here three (3) times and each time I've had a weird interaction with the staff or they act weird towards me. During my last visit to this store there were two staff members. One Caucasian female and one Asian male with long hair and piercings. Before I walked in the store I could see both of them talking to themselves, arms length apart. As I walked in the male greets me but the tone was more of "sigh, another customer, how could I help you?". I quickly said "no, I'm good, thank you." As I passed by them, I can hear the male talk in a lower voice saying "I wasn't going to help you anyways" and then they both giggle as if they're in elementary school. This bothered me the entire time but thankfully I was in and out without their help. I'll happily drive further away if it m