Sally Beauty

I go to Sally Beauty because they speak my language "Hair". The staff are knowledgeable, polite and they don't act like every customer is a thief. I'd rather spend extra money at Sally then be treated like my dollars don't matter. Listen up Mom and Pop beauty supply stores, you need to take some lessons on good customer service.

A bit on the pricey side, but conveniently full service and they literally carry everything imaginable ...your one stop shopping place for hair coloring and all things beauty. Staff is exceptionally knowledgeable and very helpful!!

I went to see if they can exchange my curly iron that had recently bought and it was burning my hair but didn't receive any help. When they have a big sing inside that says if your don't like you can exchange well they didn't. I won't come here anymore

One of the clerks was rude and dismissive. My son would ask a question on a product and he would just say they are all good products. No listening specifically what he was looking for. Clerk was too consumed with regulars customers. (MIND YOU MY SON IS JUST STARTING BARBER/ COSMETOLOGY SCHOOL 6wks ago) and unsure or unfamiliar with products.

I bought a set of glue on nails. Had to wait for the sales clerk to stop talking to her co-worker in the back, before I got rung up. When I got home, I realized she charged me for two sets! Went back the next day, just to have the manager make me show her where I picked up the product off the aisle, then she had to call the sales clerk at home, supposedly to confirm the sale! I got my money back but, that's the last time I'm going to the Sylmar location.