Sally Beauty

I like coming here but I was unlucky the last time I was there. I do my mother’s hair and HAVE been for a couple years, she has light brown hair, and what I usually get is a 6N. I noticed they didn’t have any in stock, I asked one of the employees (older woman) and asked her if they had anymore of that shade or in a different brand. She took a look at my mom’s hair and said “no her hair is way too bard for that color” and she hands me a 2N!! I was like “uh no, this is too dark” she tells me “trust me”. I didnt appreciate that and neither did she. We went with it and it turned her hair pitch black. That is the last time I take any advice from the so called “professionals”

I’m devastated with the customer service at this location when purchasing an item the manager was looking into my bag as if I stole something then as we were leaving she had said something within the line of “I’m pretty sure they stole something” this shouldn’t be tolerated ,very poor customer service ,on top of that discrimination and harassment should not be tolerated in a workplace as is if I could put no stars I would thanks

Came into store and employees were super nice and helped me find my items correctly. They were very nice!

I’ve never in my life had someone ruin my hair so bad. The people who work at Sally’s DO NOT know ANYTHING about hair. Asked some worker who seemed to know what she was talking about because I’ve been having issues with getting my roots how I want them. Gave me a brand I’ve never used and when I mentioned I was cautious about it. Told me “I know best” it completely ruined my entire hair wasn’t even the color I said I needed it. I have been dying my hair for over a decade and have never had this happen to me, And now I’m having to have this absolutely horrendous color WITH PERMANENT HAIR DYE THAT THE EMPLOYEE TOLD ME TO USE because I’ve been using semi permanent and I took her word that it would be better, but jokes on me because it completely ruined and change the color of my hair. After

Love this store! The people here are so helpful and knowledgeable. My only problem with it is that they are constantly out of my absolute FAVORITE hair dye, and when they DO get it back in stock there's only one or two bottles on the shelf. Availability is SO bad in fact, that I've decided I need to stock up on it the next time they restock. I have to go back several times to check before they get more in, and the last two times they DID restock, there was only ONE bottle on the shelf and I couldn't stock up. So frustrating to constantly have to go back, wondering IF they will have my color or not. I can't keep a regular schedule on my touchups as a result. I get quite a bit of grow out waiting.