Sally Beauty

My experience when recently returning a product went totally fine BUT the ONLY reason I am giving a one store is because of one particular person (the store manager at the Lake Pleasant location) had the most utterly rude demeanor I have ever experienced. The main front woman was awesome and very friendly but when she had to go back to get the permission for the exchange of my product, the manager came out from the back with the most rude expression on her face, did not speak a word to me, did not smile, literally stood a couple feet away from me staring my way but not acknowledging me as a person or even a customer. Stood there in silence while the other woman did it all. The main front check out woman was a pleasure to work with and chat to while resolving my issue. I would give her a 5

Quite possibly the greatest experience I've ever had at Sally's. Around Christmas time/ New years, I came in looking for hair dye as a gift for my brother. I believe the associate that helped us was named Jay. They were extremely knowledgeable and kind, and I ended up leaving with the perfect product... And a few gifts for myself. Its awesome going into a store, and seeing such beautifully creative people who express themselves.

Have shopped here for a number of years however they are carrying less and less products for the industry. They target more to the public than the profession. Today I called looking for items for styling wigs. The person I talked to did not know what the store carried. She continually asked another employee, and when I asked to speak with someone more familiar, she became very hostile and rude. They do not carry items for wigs and it seems the needs of the profession are not a priority.

Associate wasn't very friendly. Stood in the back of the store. The most unfriendly Sally store I have ever gone to. These stores need to do better interviewing these rude people for jobs, much less hiring them.

Sally beauty did not allow my review of the product that I've bought. My review was to warn people of possible health problems if product is used. So here I will post my review and Sally's respond. Product: ASP Quick Dip acrylic powder Bad Allergic reaction from this product I got this kit 3 weeks ago, the first time that I've tried it was this Sunday, after which I developed bad allergic reaction, where I had to go to UC and get breathing treatment and steroid treatment. I never had any allergies in the past, always get my acrylics done at the salon, this was the first time that I've used dip powder. Please be aware of possible complications of using this product. This is the respond from Sally's: We value your contribution though it did not meet our submission guidelines. Thank you f