Sally Beauty

I shop at this Sally Beauty location all the time! This store might be underrated, but it’s a hidden gem for anyone serious about beauty and self-care products. First off, the new store manager is incredibly sweet and welcoming. From the moment I walked in, she greeted me with a warm smile and offered assistance without being intrusive. Her friendliness made me feel instantly comfortable and valued as a customer. The staff at Sally Beauty are exceptionally knowledgeable. I had a few questions about hair care products, and they provided insightful recommendations tailored to my needs. They clearly know their stuff, from the latest trends in beauty to the specific details of different products. This level of expertise is rare and greatly appreciated. The store itself is well-organized and

Young lady, who indicated that she had her beautician's license for Oregon, helped my daughter with decided on which line of color to use on my hair. We were taking my hair from a medium blonde to gray. She helped us for well over a half hour with the various products and not once did she indicate to us that one of the bottles of toner we had picked had a "REDUCED" sticker on it. Had we known that in all likelihood the toner was old and would not work we would have gotten a different bottle. When we got home my daughter did a test strand of both of the toner colors and we quickly discovered that the toner with "reduced" on it produced NO COLOR. I called the store and spoke with the same young lady, her response was that they don't offer a refund or replacement on "reduced" product. W

I needed supplies to care for new piercings and they had exactly what I needed. The staff were helpful and sweet.

Looking for refill cartridges of a spray tanning product, called Salon Bronze, which I've been using for years. All of a sudden, no more Salon Bronze? I ask the clerk if she can order more product and she informed me, that the manager, told her to sell what was left on the shelf, and they would no longer carry this product. No reason given, so I call the Sally's store, in College Place, WA, and ask if their store is also discontinuing the Salon Bronze? The clerk, said, they had plenty of the product in Stock and we're Not discontinuing the Salon Bronze. Also, had a similar problem with the larger, higher quality, shower caps. The Pendleton, Sally's store only carries, smaller, cheaply made shower caps. Again, I ask the clerk if they can get the larger, better quality Caps? Answer was, "No,

I went into the store tonight Nov. 30th at about 4:30, just needing a .79 cent nail file. The two girls that where working their couldn't have been nicer. I just purchased 5 rolls of gift wrap paper at the $ store, which where loose and falling about, the girls offered to get me a bag, or a rubber band to hold them together, they went above and beyond service, and we laught and had a great time. Koodos to the Pendleton store for having two girls that will definitely bring me back. Thank them. Trish