Sally Beauty

whoever is working at 4 o’ clock on 10/9 gave me the wrong information for a refund and was incredibly rude over the phone, very disappointed. i told her the product didn't work on my hair while the back of the receipt says i am able to get a refund if im not satisfied with the product i can get my money back.

Sally's employees inexperience caused extreme damage to my hair. They do not deserve one star but that was the only way I could put a review in. Be forewarned do not ask them any questions because they do not have the correct answers. Their ignorance cause my hair to turn red after it had just been highlighted blonde over brown hair except the very top foils were removed too soon. Needed a toner to get rid of the red. Told me it would have no effect on the brown! Yet I ended up with carrot color hair.........

Updated 3/26/25 They really need to stop up selling products. They sold my mom an additive knowing she does her hair blonde because she also bought that hair dye and when I read the instructions it says not for blonde or bleached hair. S MH Update: 3rd trip to store for the same hair job. SMH Some employees know what they are talking about, others don't really know the product much, especially the new products or additives and try to upsell you new products from the counter. I've never used the additive they recommended to use (Ion absolute perfection Booster Step 1)<== This product will not let the hair dye stick if you use too much. Instructions say use 1/8 which is half of bottle for 4oz of color. They are talking about the hair dye itself not counting the developer. The lady said to

I went in there to find a specific hair brush and one of the associates was amazing but the other one was not. I asked her a simple question of whether she knew how good some fake nails were and she made some catty remarks about how she doesn't use fake nails and she wouldn't know because her nails are natural and she does them herself while giving me nasty faces. I had to explain to her I was buying them for an event because I rock climb so I'm not spending 50 dollars getting them done just to rip them off. She said then they definitely wouldn't last. I replied "of course they wouldn't rock climbing" because it was an event not to rock climb. I just wanted to know if she thought they would last through the event. Then she unnecessarily harassed me by following me the entire time I was in

Love Gina! Not only is she beautiful, she’s so attentive the moment you walk in. She’s SO helpful, and very honest. She has given me so much advice on my hair color choices, what works and what doesn’t work. And there’s no pressure for add ons, when she advises either colour booster, grey hair reducer (she’s so genuine there’s no way you are walking out that store without her suggestions) . She’s just amazing. And I hope she is recognized by her employer, because good employees are hard to find today. Thank you for being awesome Gina.