Sally Beauty

Had most of what I needed but provided friendly banter and conversation. Kristen I believe was the employee's name was great. Really appreciated them for being helpful. Also really liked the layout

Went in as I always do and the lady Sheila was extremely rude. Had the biggest attitude towards me for no reason! I was just asking about color! You guys need better help! Somebody is gonna pull her outta there the way she talks to people!

They had a decent selection of stuff. Staff was friendly.

Went in and asked to speak with someone with hair color knowledge and the girl tells me she just left for lunch. Doesn't ask if she could help me. So I go to Walmart and come back 90 minutes later. I ask the same girl if she's back and she slowly walks to the back and returns to tell me she's on break. Seriously? I'll go to Indiana Trail where they can carry on a conversation. Terrible customer service.

I bought a set of hair clippers and right out of the box they cut my scalp in three different places. Being that these clippers are none adjustable there was nothing I could do to remedy the situation. After taking the clippers back to Sally's here in Monroe I was advised by the manager that all sells are final with clippers and they would not exchange them. After one attempted use (key word attempted) they would not exchange them. I've been getting clippers from here for about 6 years and never had a problem but I'm done with this store and will never buy another Sally's product. How is one to know if a product is defective before using it?