Sally Beauty

Went in yesterday. Front desk lady was very rude and unfriendly. and didnt offer to help me with anything. They sell good products, but if you want the good customer service dont go here.

I had an AWFUL experience there. The older woman/clerk was extremely rude!! When I asked for her assistance she proceeded to ridicule my choices. I’d never experienced anything like it in retail. I’ll NEVER return as long as she is working there. She seriously needs some customer service training.

I wish I had caught her name, but the employee there was very welcoming and helpful. She made sure I had everything I needed, answered my questions, and gave advice. Above and beyond customer service :)

9/6/24 I was running to tj max I notice that Sally’s was open so I ran in for shampoo I notice that they had a 4 for 30 sale never once did one of the associates say they were closing soon. One of the associate ask did I need any help I said no but then I ask for help she help and went on. The other associate was on the register assisting someone else. Once the associate on the register finish helping the other customer she went to turn off the lights in the store WOW !!!! Unprofessional I immediately got the shampoo and checked out apologized I didn’t know the time but I felt that was not nice to turn of the lights on a paying customer !!!!!! Is this how Sally’s running its business turn off the lights when they close no matter if customers are inside …. Check out time 7:05pm Register:2 S

I sent my husband in to pick up some toner for me- and the lady working rolled her eyes and told him ‘she isn’t supposed to show him’ where to find it. Was super snarky about having to provide customer service. Sally’s is usually great- but whoever blessed his presence today at 12pm was not it.