Sally Beauty

Sally's used to carry just about anything one would need in the way of hair care, but they've stopped carrying many products that they regularly stocked. Some can be found online, but not all. Customer service is definitely not what it used to be either. Might take a little longer, but I've resorted to ordering online.

I had a nice lady help me out of choosing a hair color closest to the one I have (Blue) and I bought some dye for occasional touch up until I had my hair grown out/blonde is rough looking. I asked for their help every time and they didn’t snap at me or anything, very nice and kind to customers. Overall spreading good vibes.

Nice, good quality products with a fair price. Staff is usually very helpful, but some act like obnoxious know-it-all’s. I asked one of the ladies, she had very long black hair and pale skin, about what bleach or lightening method she would recommend for body hair or eyebrows. She told me she wouldn’t help me because she couldn’t do it safely. I said okay but she continued to lecture me about how dangerous it was and that in her “professional opinion” she wasn’t comfortable telling me. I said that was fine and I understood but then she told me three more times, including that I would go blind, loud enough for everyone in the store to hear. It was humiliating. I kind of understand why she wouldn’t help me, but since she is a “professional”, she should have known the safe and professional wa

I was in tuesday nov 15th 2022. Jess was great at providing product knowledge on the zotos color I bought. She put me at ease after a disturbing situation at cosmoprof with debbie who asked me to leave because she was trying to control me by asking if I had a license to purchase product. Jess was a light and I felt supported that I am not alone and informed me this has happened to several people.

had a lady recommend me to tone my hair using T18, and ended up turned my roots bright orange after following her directions to apply generously all over from root to tip. i have highlights and was looking to take them from golden to ashy brown, but otherwise have virgin hair. so upset and embarrassed with my hair right now, self confidence is at an all time low.