Sally Beauty

The sales people are always helpful and can provide advice and suggestions readily. However, my only complaint (and this has been corroborated by other shoppers that I have frequently encountered outside the locked doors!) is that they close ENTIRELY too early!! Off work @ 5, home to serve supper and check kids, rush to Sallys before 7:00p.m. close to get hair color cause the big day is tomorrow, and traffic is a nightmare sooooo....I get to Sally's and see they are already closed!! Makes it hard to be 100% satisfied because the main obstacle and culprit is time and we can't affect THAT, unfortunately!! Please, PLEASE extend closing just one more hour for those of us that are DRIVEN by time?!??!! (Driven mad or just driven to drive like a lunatic to get there!!)

I’ve literally spent thousands in this store over the past year and all without knowing their return policy until a month or so ago. So when my son and I stopped in to return a few things I had been hanging onto for just that purpose, the manager decides to refuse the refund of the two most expensive items..... knowing who I was and how much I spent ( past tense NEVER AGAIN) in her store yet she went running to the back when she saw it was a return because she was probably planning to deny the return no matter what. Some people... and she was the one who told me they have a satisfaction guarantee policy and to start returning items I didn’t like! Why tell me to then say you can’t! So you can try and embarrass me like that!? Well your customer Service couldn’t be poorer and now that I’ve

Employees are the best people! Great attitudes and very friendly and eager to help. My issue with this store is that the stock is very limited, and shipments take forever to replenish... otherwise I would rate a high 5

The Gaffney location is hands down the best store made possible by their knowledgeable and eager to help staff. I shopped the Gaffney store about a month ago and my experience was like no other prior to that day. I vowed it was forever my ONLY Sally’s. However, today I was in Boiling Springs after dropping my daughter off at a pool party and I wanted to stay close by just in case. And it was that time to replenish my daughter’s hair care products. 5 mins into my browsing I decided to ask what items were on sale. I was advised to look on the doors with a pointed finger and a mumble. I inquired about the ESSIE nail polish and she hollered,” you will have to go to WalMart for that!” She misunderstood me and thought I said Aussie she explained after a giggle but never suggested a product t

Best Sally’s in the area! Even if you have to drive a little further, I highly recommend this one over the other locations! The staff is very knowledgeable, understanding, and willing to help their customers! They even righted the wrong of another Sally Beauty store in the area after I called to let them know my situation. Ashley and Shereka (I hope I spelled your names right-please forgive me if not!) are the bomb, for sure, and super helpful! I highly recommend!!! Thanks so much for an awesome experience, Sally Beauty of Gaffney!!!