Sally Beauty

had a bad experience today with a employee that i (think) to have either red or ginger hair maybe black hair with glasses? i’m not sure but i went in around 5:30-6pm this saturday night. but i am a teenager who dresses in ways that can get me stereotyped as a “trouble maker” when im not. i thought Sally’s beauty wouldn’t judge me because everytime i go in there in the morning the employees are super sweet. But today i forgot my developer for the hair dye i was gonna use. i walked in and the lady immediately walked up to me and basically wouldn’t leave me alone, “do you know what your looking for?” in a sassy tone, not helpful at all, and honestly felt like i was being stereotyped as a teenager who steals when im just trying to get some damn developer. she hovered over me looking for develo

Got a shampoo and conditioner as helped by Madi (shorter person with fun hair) and it is holding my color they helped me find soooooo well! Definitely coming back, hoping Madi will be there again!

I placed an order online and it said it would be delivered in 2 hours or less,but after two hours there was no update or anything.So I contracted an agent to ask about my order and she said it got returned and I say anything else. The staff never let me know I had to ask about my order.And then the agent said i could pick it up, but when i sent my brother to pick it up the staff there didn't said they didnt have anything and tried to say that it might be at another location.I am very unsatisfied with the lack of update and help from this loction.

That store has the most amazing staff!! Literally every single person who works there, it always makes my day to see them all (:

Upon arriving at the location to pick up an item that was requested to be held for me by another location, I find that the employees didn't hold the item. The item was covered in tape. And when I said that I didn't want an expensive item covered in tape, the employee rudely and abruptly snatched the item from my hand and loudly and condescendingly shouted "Goodbye!" The management should address this sort of behavior with their employees because it absolutely cost them my future business and will most definitely cost them the business of others.