Sally Beauty

Horrible expierence!!! My daughter and I frequented the store for her hair dye and my hair styling tools, until recently. There's a new manager who is quite rude! For a young girl she has an attitude that reaches the likes of a toddler! Not only that, her and her employees are constantly dressed braless, skimpy, and unprofessional. Im disrespected as a loyal customer as well as a mother. Please fix this Sally's hq!!!

Every time I visit Sally’s especially commerce store the stock is low especially one of the items I frequently use. They said I could order and return but I can’t always return. Inconvenient to shop there.

Came to this location to pick up a hair styling product. The cashier was in a sour mood but still offered assistance. Found the product I was looking for. There were 4 or 5 of them on the shelf marked as 69.99. I go to check out and it rings up as 99. I told her they were marked as 69.99 on the shelf and she huffs and walks over there with me; sure enough they were 69.99. She pulls them all from the shelf and rudely says “someone just put them in the wrong spot on the shelf, do you want it or not?!” Um no ma’am, I do not want it for 100$. She rolls her eyes and we walk out the door. Absolutely HORRIBLE customer service!! Will never waste time or gas to go there again.

Never shopping here again. Period. I purchased hair extensions at 5pm today at the Bethlehem location and needed to return them a couple hours later because they were to thin (I didn’t fully take them out of box or put them in) I went to commerce and tried to return them it was 10 mins until close but the girl there kept saying she “closed down the registers” because it was closing time. She finally tried to return it but said it was not in the system that I had bought them. (I did not have a receipt I was not told I needed that to return in) prior to going to commerce I called Bethlehem Sally’s they said it would be fine for me to return it without a receipt, because I would be in the system because I’m a sally member. This girl in commerce said it wasn’t there and I’m BEYOND furious. the

Friendly, knowledgeable, and fun! Every employee has their own style so it is easy to find someone who can answer questions and recommend products. Two of the employees are licensed hairstylists and the others, although not licensed, have gone through training and know their stuff! Best Sally's I've ever been too! Big store, clean and well stocked!