Sally Beauty

I was recommended a particular color was told all I would need is 2 tubes of color , got home and put the color on my hair and ran out of it in the middle of coloring my hair ,had to go to this store (Christiansburg) to pick up another tube . After rinsing the color out of my hair the color was very blotchy and uneven so I went back to the store with my proof of purchase being my credit card statement and they refused a refund. Bought the same product in fairlawn and they gladly gave me my money back. This store told me my credit card statement which had the purchase on it was not valid as a proof of purchase! I've never heard of such a thing ! Fairlawn provided the courtesy to me to call customer service to approve the refund at that store . This manager at Christiansburg wanted to do no

I came by today and was a little nervous to be dying my hair at home and doing highlights and Addison was so friendly and was absolutely amazing. I got everything I need for a very reasonable price!!! She seemed to really care about keeping my hair protected!! Definitely coming back.

I HIGHLY RECOMMEND Sally Beauty!!! The associates working there were so very helpful!!! She helped me with everything I needed, above and beyond what I would have thought. The store is so clean. Friendly staff. It's DEFINITELY a great place!!!

I have been shopping at Sally for many years. They always have what I need and the staff is friendly, helpful, and efficient. It's terrific to shop in a store where the employees really care about you and they are also qualified to help with any questions you might have. I highly recommend.

I bought some of their products and I found out that their product didn’t work on my hair so I had to return them. Unfortunately I trash the packaging and the manager said that she cannot refund me any money because I trash the baggage. I spoke to them on the phone before I came to the store and one of the employees told me thats it okey if you don’t have the package we will give you a store credit but when I got there the manager said that is not true we can’t give you anything back with out the package. I will never go back again👎🏻👎🏻👎🏻