Sally Beauty

I just want to give a shout out to Danny who helped me out in a stressful situation. Long story short, she helped by exchanging an item for me and I was very grateful. The item was an extra tube of hair color, that come to find out, did not take well to my hair (stubborn grays). Additionally, she directed me to another brand and was helpful in explaining things to me. About a month ago, I had purchased the item and had a bizarre experience with the manager at the time (Sarah) who, I just learned was let go (karma?). This person was very condescending and had rolled her eyes at me when I asked questions about a sale that was happening. I was really offended, but didn’t do anything about it. I mentioned that Danny should think about being a manager at Sally’s. :) Thanks again!

I have been very happy with this store, especially the manager! She's super helpful, and not in a bad way (I've been in plenty of Sally stores where the "helpfulness" of the associate meant I never had a moment to think on my own). If you ask a question, she and the majority of her staff are very knowledgeable and not at all pushy. They'll recommend products, tell you what they themselves use and have tried, and even help select a good hair color to fit your natural coloring, which I experienced this weekend (THANK YOU - the color turned out really pretty!!!). 5 stars for sure - keep it up! Sally Beauty, this store deserves a raise! ;)

*Update 2023* I went back to Sally's last month for supplies to dye mine and my daughter's hair, as well as some nail polish. There were new people working there that were very helpful and kind. I will go back now. I went to purchase some hair dye supplies and was treated very poorly by the manager when I made my purchase and again when I went back to return what she sold me unnecessarily. She wouldn't do a return for the dye that came out bright blue instead of dark purple as was on the box. I have talked to several people that have had the same hair dye that had the same experience.

I've always been welcomed here with helpful staff. The owner is very bubble and sweet and she's very great at her job. The variety of products and prices are what keep me coming back.

Me and my wife went in for some hair dye recently (as we have a few times) and usually the staff is very nice and helpful. There was a different woman there today who I believe is the manager who right when we came in was very short with us. While we were shopping we could over hear her yelling at another employee pretty loudly and right in the front of the store with a few other people besides us there, which I think is absolutely disgusting. There are better ways to treat your staff and your customers. It was extremely uncomfortable for us. This experience has made us not want to shop there for future purchases and I wouldn't recommend the Sally's Bemidji store to any of our friends either.