Royal Beauty

RUDE…I went in there yesterday, because the other beauty supply I go to was closed. When I say the girl at the register kept looking at me. Then I went to look at some of the shampoo and conditioners which cost around 14.99. I see the other girl acting like she’s putting up stuff just staring. I decided to get the few items in my hand and not get the other items. So today the shampoo, conditioners and other items I didn’t get a Royal I purchased at the beauty supply I normally go to and spent $107. I will never go back to Royal. I forgot to mention how rude the owner was talking to a customer yesterday. Like y’all barely have anything here yall should lucky people come to this place

I visited the store today to grab a few items for the finishing touches for my Halloween costume; temporary hair dye and contact lens tweezers. As soon as I walked in, I went to the register to ask about the contact lens tweezers. When I asked if they had any, the girl at the register seemed confused and pointed me to the metal tweezers for plucking eyebrows. I told her that it should be for contact lens and she proceeds to ask another employee in their language about the tweezers and she once again points me to the metal tweezers. Then the older gentleman who works there “explained” that I had no clue what I was talking about and that metal tweezers would ruin the contacts. Then he went on a 5 minute TED talk about how to put in a contact lens. I attempted to tell him that there is a such

Bought hair opened it and it was literally in pieces like chopped in pieces. They only wanted to offer a in-store credit. I don't want any more of your bad quality products ever. Management was supposed to call never did. Trash

Says opens at 9 but didnt open until 10. Got braiding gel and when I opened it at home it had clearly had some taken from the container and then as if someone blow dried it to make it smooth to cover it up. It was already priced higher than competing stores then to take some is very unethical.

If I could give a, no star rating, I would. Beware! The store owner is over- charging for discounted items, he charges taxes for the original price, not the discounted price. So, you end up not getting a discount at all. When this was called to his attention, he mumbled something rude basically saying, take it or leave it...needless to say, I left it and will never patronize his business ever again. People, don't spend your money here, go where your business is welcomed and appreciated.