Roo nails and spa

I’m really disappointed with my experience here. I had an appointment scheduled for a specific time, but I still waited over 30 minutes before my service even began. The overall experience felt rushed and unorganized, with one technician working on multiple clients at once. What really shocked me was when my friend asked for hotter water after we had already been waiting over an hour for our pedicures to even get started. The technician responded that he would upcharge for hotter water. My mouth literally dropped because he seemed completely serious and irritated by the request. That was extremely unprofessional. On top of that, the prices are very high for the level of service provided. For what we paid, we expected much better professionalism and time management. Unfortunately, it jus

I had my nails done by Anna, and I couldn’t be happier! It was my first time at the salon—I walked in and was greeted with a warm smile that immediately made me feel welcome. Even though I was a walk-in, Anna took me right away. I showed her a reference photo of what I wanted, and honestly, she exceeded it! The final result turned out even better than the picture—no exaggeration. She paid close attention to detail, making sure the underside of my nails was cleaned up and that each nail was perfectly straight and even. As a sweet bonus, she offered me some of her homemade milk tea, and it was delicious! The whole vibe of the salon is friendly, clean, and super cute. I definitely recommend checking it out—and if you can, book with Anna. She’s amazing

I’m stunned by Anna’s gorgeous work she did for my Winter Homecoming! She truly DID NOT disappoint me. As my mom was getting her previous nails removed, Anna sat down and went to work 👏. P.S.- Anna does her nail’s herself, and I love looking at them each time I go in!

Just Went and got my nails done at the new Roo Nails in Ark city last known as golden Nails next to Taco Bell. She did a really good job. Intricate design was very professional and kind. i’ve been getting my nails done for 10+ years and I critique very strongly so I do think she’s very good

I waited an hour even though I had an appointment. Most of their Pedi chair foot soak bowls were full of dirty towels and used bowl liners, a few still had dirty water setting in them. Just a very disappointing experience all around. I argued the price they gave me because the pedicure I got was more like a polish change, but they were charging me $50 so I had questions. Then she told me to leave and not to come back… no problem! I’m not in love with my fingernails either - there’s part of the edges where they’re starting to come up after less than a week. I’m hoping they last me through the event I got them for this weekend. The salon was about to close and she seemed in a rush to get done. ******* I got a call from a very understanding officer the next morning, asking if I had left with